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Account Security Advice from ProBit

ProBit Global
  • Updated
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While ProBit Global works hard to ensure the security of users' digital assets while trading on the platform, it is the users’ responsibility to ensure the highest level of security for your own ProBit Global accounts.

Here are some general security advice to follow:

  1. Activate Two-Factor Authentication (2FA) using OTP or a hardware security key.
  2. Save your 16 digit recovery code for 2FA well
  3. Use a different password for your ProBit Global account from your email address.
  4. If you received authentication code emails from ProBit Global when you did not ask for an authentication code, it usually means that your account has been hacked.
    Change your password for both email and ProBit Global Accounts. Submit a Report quickly to us.
  5. Do not allow API access with untrusted services.
  6. Avoid logging in to your ProBit Global account from a public computer.
  7. Never give your password out to any ProBit Global Staff. ProBit Global staff will NEVERnever ask for your password and private keys.
  8. Never send funds to any ProBit Global Staff. ProBit Global staff will NEVER never ask for funds.
  9. Lastly, only refer to our official pages or channels to get information on any event supported by ProBit GlobalExchange. Any other account claiming to be representatives of ProBit should not be trusted. Our admins will never private message you first. The official list of pages and channels are as follows:

    Telegram


    Twitter


    Facebook


    YouTube


    LinkedIn


    Medium

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