- Please log in to your ProBit Exchange account.
- Click on Wallet
3. Please click on Deposit and input the coin name. (e.g. click XRP when depositing Ripple)
*Important Note about Memos
There are some tokens such as XRP that require a specific memo to be inputted. If you forget to specify the memo you will need to send a ticket to ProBit Support for assistance in recovering your transaction. Remember, that our admins will never ask you for your password or for you to transfer money. Only emails from email@example.com are real admins.
Note that a recovery fee may be incurred so always double-check to see if a memo is required:
4. Please make sure to check the precautions and double-check all deposit details before proceeding. You can click on Copy to get your deposit address. Double-check the note under the deposit address as well.
*If you enter the wrong deposit information, please contact support for assistance. Note that these can incur a recovery fee so always confirm details before proceeding. Token recovery may take a few weeks. You may refer to this guide for more details:
Once the transaction has started, it may take some time for the deposit to come through due to network confirmations. These confirmations are to prevent double-spending attempts and are automatically processed.