This guide is to assist users who have lost or switched to a new device and wish to set up their new 2FA.
First, retrieve the back-up code that you stored in a safe place at the time of setting up 2FA with your older phone. This document has the recovery key that you can now use to restore the ProBit account on your Authenticator app.
Next, add a new ProBit account in your authenticator app and either manually enter the 16-digit recovery key or scan the barcode using the app.
*The 16 digit recovery code is the set of numbers that you were reminded to store safely, please refer to the image below.
You should now be able to use the Authenticator and access your ProBit account. Please remember to always save your recovery key in a safe location as it will be needed to access your ProBit account in case a device is lost or inaccessible for any reason.