If you have forgotten your password and have trouble logging in properly, please attach all the supporting documents below and contact us below.
Once all the supporting documents are confirmed, we will let you know how to reset your password by email.
* It may take about 7 days to process after receiving the documents.
* Documents to be submitted
1. Photo with a note on your ID card
Write the following on a note and attach it to your ID card.
Password reset request
Account email: email@example.com
Mobile number: +12 555 3456 7890
Name: Yangmal Go
2. Selfie with ID and attached note
Please send over a selfie while holding up your ID and the required note.
* How to submit documents
Please register your inquiry at the customer center at the top of the website or send an e-mail to firstname.lastname@example.org , along with the submission documents above.