If you wish to update the phone number registered to your ProBit account but no longer have access to the registered number due to losing/misplacing your phone or any other reason, please send an email to firstname.lastname@example.org with the following details:
ProBit phone number update request
-ProBit email address:
-Current phone number:
-New phone number:
-Date of request:
1. A photo with a note (a piece of paper including all the required information above) and your ID card
2. A selfie taken while holding up your ID and the attached note (a piece of paper including all the required information above) + "ProBit phone number update request" written.
3. A screenshot taken from within the destination exchange or platform for the last transaction ID that was transferred to your ProBit wallet.
(ProBit wallet screenshots and blockchain explorer screens will not be accepted)
Please refer to the following guide for assistance on the aforementioned 3 required documents :
After all the information is received and confirmed, we will manually update your account with the new phone number indicated above.