FAQ

Getting Started at ProBit Exchange

• ProBit Exchange Ultimate User Guide
• How to Use BitUniverse Grid Trading
• How to Deposit on ProBit
• How to Withdraw on ProBit
• How to Buy a Token on ProBit
• How to Sell a Token on ProBit

See all 11 articles

ProBit Token (PROB) and Membership Levels

• What Is Probit Token and Its Benefits
• How to Stake PROB
• How to Buy PROB
• What is Staking?
• How to Pay Trading Fees in PROB

Wallet

• How to Verify your Balance
• Missing Deposits and Deposits With Incorrect Token or Address Information
• Withdrawal Fee Structure
• How to Solve Problems with Withdrawals
• WBX Deposits FAQ

Account and Security

• What are the Most Common Crypto Scams and How to Avoid Them?
• How to Delete a Phone Number
• How to make an account deletion request
• How to Update Phone Number When Registered Phone Number is Inaccessible
• How to Complete KYC
• How to Reset Password

See all 12 articles

Airdrops

• How to Complete Phone Number Verification
• Why Did I Not Receive My Airdrop From ProBit?

2FA & U2F

• How to Recover Account after Lost OTP Authenticator or Lost Phone
• How to Enable OTP
• How to Use 16-Digit Recovery Code to Setup a New 2FA Device
• How to Deactivate 2FA
• How to Use or Troubleshoot the Universal 2nd Factor (U2F) Hardware Security Key
• How to Setup Universal 2nd Factor (U2F) Authentication

API

• Getting Started With Probit API